Shipping Case: Damaged or Missing Items
We always do our best to make sure your order arrives safely. But if something goes wrong during shipping, please follow these steps:
1.Check your package before signing.
2.Look for any damage or missing items right away.
3.Note the damage on the delivery receipt.
4.Tell the delivery driver and write it down before signing.
4.Take clear photos.
Include both the damaged product and the outer packaging.
Contact us within 48 hours.
Send your order details and photos to our customer service team.
We’ll handle your case quickly and provide a replacement or refund as needed.
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